Terms & Conditions

Terms and Conditions

Effective Date: [Jan/2025]

Welcome to Tritherm Underfloor Heating (tritherm.co.uk), operated by Trinity Thermotechnology Ltd, located at Unit 4 Station Works, Station Road, Long Buckby, NN6 7PF, United Kingdom. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Use of Our Website

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. This includes conduct that is unlawful, harassing, or that may cause distress or inconvenience.

2. Account Registration

Users may register for an account to make purchases, save preferences, and comment on products. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Purchases and Payments

We offer underfloor heating products for sale through our website. All prices are listed in GBP (£) and include applicable taxes unless stated otherwise. Payments are securely processed through our payment gateway. By placing an order, you agree that:

  • You are legally capable of entering into binding contracts.

  • All information you provide is accurate and complete.

  • You authorize us to charge your chosen payment method.

4. Shipping and Returns

Details regarding shipping methods, delivery timelines, and return policies are provided on our Shipping Policy page. Please review it carefully before making a purchase.

5. User-Generated Content

You may post comments or other content on our site. By doing so, you:

  • Grant us a non-exclusive, royalty-free license to use, display, and reproduce your content.

  • Warrant that your content is original and does not infringe on third-party rights.

We reserve the right to remove any content we deem inappropriate or in violation of these terms.

6. Intellectual Property

All content on this site — including images, graphics, product descriptions, and text — is the property of Trinity Thermotechnology Ltd or used with permission, unless otherwise noted. Users may reuse content with proper attribution or under applicable reuse permissions.

7. Limitation of Liability

We make every effort to ensure that the information on this website is accurate. However, we do not guarantee that the content is free from errors or omissions. To the fullest extent permitted by law, Trinity Thermotechnology Ltd will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website.

8. Links to Other Websites

Our website may contain links to external websites. These are provided for your convenience, and we are not responsible for the content or availability of these third-party sites.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from or relating to the use of this site will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms and Conditions at any time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site after changes means you accept the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us via our contact form or at our business address:

Trinity Thermotechnology Ltd
Unit 4 Station Works
Station Road
Long Buckby, NN6 7PF
United Kingdom